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September 2005 Article                      

An Update on Krisam Members in the Gulf Coast Region

The seven hotels that are members of the Krisam Group in the Gulf Region are reporting as best they can on their condition and when they can expect to reopen. Find out how they are doing below:

The Windsor Court Hotel will resume business November 1, 2005
The Windsor Court was fortunate, reports Simon Sherwood, president of Orient-Express Hotels. Over 80% percent of the rooms were undamaged. The hotel was not affected by flooding and was able to evacuate all guests and staff safely shortly after the storm. The hotel’s recovery and reconstruction team has completed a thorough engineering review and begun repairs.

“The hotel will open in stages from November 1st and the room inventory will increase as staffing levels are brought up,” explained Dean Andrews, vice president North America for Orient-Express Hotels. He said that food, beverage and housekeeping services will be offered, with some initial reduction in hours and menu selections.

Chateau Sonesta and Royal Sonesta Hotels New Orleans
The Chateau Sonesta Hotel and the Royal Sonesta Hotel sustained minimal damage due to Hurricane Katrina. Although damage is limited, the lack of electrical power and availability of resources for repairs and operations will likely extend the re-opening date. The hotels should be up and running by December 31.

All individual reservations for arrival prior to Saturday, December 31, 2005 have been cancelled without penalty. If you made your reservations through a third party, please contact this party directly to confirm its policy.

Groups scheduled for arrival through Saturday, December 31, 2005 may also cancel without penalty.

Approximately 200 guests remained at the Royal Sonesta through the storm. When the power went out at the Chateau Sonesta, its guests were also relocated to the Royal Sonesta, whose generator operated throughout, providing minimal lighting, although no air conditioning or running water. Most remaining guests and employees departed from the Hotel on Tuesday evening, August 30, on buses chartered by the Hotel.

There are a few employees who have remained at the Royal Sonesta voluntarily, led by Hans Wandfluh. They obtained a larger generator and now have running water for showers (not drinking), air conditioning and lights. The Royal Sonesta was one of the city’s first hotels to safely evacuate its guests. Mr. Wandfluh also assisted other hotels in their attempts to evacuate their guests.

InterContinental New Orleans
Intercontinental New Orleans is closed until further notice.

Le Pavillon Hotel to reopen September 25.
“With a whole lot of hard work by our Engineering Department, assisted by the Chief Engineers of our sister properties out of state, along with Barry LaFrance and Keith Sills, we have managed to put our beloved hotel in a position to re-open, ” reports Ed Morin, managing director. “The power to the building has been restored and we are re-opening the hotel to guests beginning on Sunday, September 25, ” he continued.

Maison Dupuy Hotel
The hotel reports that there is no need to cancel any reservations already made for 2005. No deposits have been charged and no cancellation fees will be imposed. The hotel is working to make the Maison Dupuy better then ever for your return.

Beau Rivage Resort, Biloxi
MGM MIRAGE reports that plans for the recovery and rebuilding of its Beau Rivage Resort in Biloxi, MS are underway. As the assessment process has begun, the company will commit to rebuild the resort, utilize employees in recovery and reconstruction wherever possible and aid impacted employees.

Bobby Baldwin, president and CEO of Mirage Resorts, said, “We plan to rebuild and rebuild quickly. While we will take the time necessary to carefully assess the situation, we are also dedicated to identifying the fastest way to rebuild and restart the Gulf Coast economy and the lives of our employees and their community.”

Workers have already cleared most of the mud and debris from Beau Rivage so assessment of the structural integrity and essential systems such as electricity, plumbing and HVAC can begin. More than 70 employees have been repositioned to recovery jobs with contractors performing the initial restoration activities. “We currently have 300 such positions available and will continue to fill these with our employees wherever possible,” Mr. Baldwin noted.

For updated information, please contact your Krisam representative or e-mail newsletter@theeventinsider.com.